Do you have a problem or question? Not sure who to contact? Contact the Student Hub!

What is the Student Hub?

The Student Hub is a ‘one-stop shop’ manned by an enthusiastic group of people who will help to connect you with the best person to assist.

The Student Hub includes representatives from:

  • Student Administration Team
  • UQ Student Support, including a Student Advisor and Learning Advisor
  • Student Help on Campus (SHOC)
  • Office of Student Affairs



  • Level 4, Building 69, St Lucia Campus
  • Level 5, Oral Health Centre, Herston Campus


  • +61 7 3346 4922



Office of Student Affairs 

Dr Jennifer Schafer - Director of the Office of Student Affairs (OSA) - provides leadership in ensuring that UQ medical students have a supportive learning environment and one that is conducive to them maximizing their potential and wellness as they progress through their program. The Director has a student focussed role, and serves as an advocate for students, but importantly occupies a position that is clearly separate to the usual academic decision making processes around student progression. Based predominantly at the St Lucia Clinical site, they engage with the student body to enhance student experience, develop innovative solutions to issues and concerns, and provide counselling and guidance to individual students regarding academic performance and progression. The Director also works with other leaders in the Medical Program and across the university to ensure that the extracurricular needs of students are met and that relevant policies and procedures to support that goal are developed or clarified as needed.