Claire has been active in general practice undergraduate and postgraduate education and research for many years, and has been extensively involved in health services research and reform since the early 90s. She was appointed to the Chair in General Practice at the University of Queensland in 2005, and in 2008 was appointed to the 12 member National Primary Care Strategy Expert Reference Group, the guiding force behind our first national primary care strategy. In the same year, she provided a commissioned paper for the National Health and Hospital Reform Commission on new models in primary care. Her description of the 'beacon' practice model, piloted at Inala Primary Care, was adopted as both the clinical prototype for the Australian Association of Academic General Practitioner's endorsed model for GP Superclinics, and the basis for UQ's successful $10 m Superclinic tenders. Inala Primary Care won RACGP Qld 'Practice of the Year' in 2009.
Claire is Clinical Director of two $ 2.5 m Centres for Research Excellence in Primary Care Reform - one from the National Health and Medical Research Council (NHMRC) exploring new models of integrated care between hospital and community, the other from the Australian Primary Health Care Research Institute (APHCRI), investigating the impact of researcher and end-user 'co-creation' on quality and models of care.
Her current primary area of research interest is in health system reform involving primary care, a topic on which she has published and presented internationally. Her MD Thesis was entitled 'Building an Integrated Health Care Delivery System around Primary Care'. With Inge de Jong, Claire co-authored "Achieving Effective Health Care Integration - the Essential Guide", a publication that sold over 1000 copies.
She was heavily involved in the development of Australian Divisions of General Practice in the mid-90s, and sat on a number of Divisional Boards. She is currently Chair of Metro Brisbane North Primary Health Networks, one of Australia's largest.
She is also a current Board member of the Hospitals Contribution Fund of Australia Ltd (HCF), Australia's largest NFP private health insurer. She completed her time as a member of the Queensland Clinical Senate in 2004 and is a current member of the Queensland Ministerial Clinical Advisory Council.
Claire is immediate Past-President of the Royal Australian College of General Practitioners and is an active clinician and GP trainer in part-time general practice in Brisbane. She was a 2014 finalist in the Telstra Business Women's, Business Innovation and Community & Government Awards.