If you are experiencing a crisis and need help, you can get in touch any time for support.

If you need immediate help, call the UQ Counselling and Crisis Line (1300 851 998).

If you are calling from overseas please note, most countries support 1300 numbers, but not all.  The best way to find out is by contacting your local service provider. 

If the country from which you are calling supports 1300 numbers

If you are calling from outside Australia and the country from which you are calling supports 1300 numbers, you will need to dial the overseas code of the country you are calling from (international dial-out code), followed by the Australian code (+61) and then the 1300 number.

Please note, if you make contact with a 1300 number in Australia from overseas, you will be charged based on your local network’s rates.

If the country from which you are calling does not support 1300 numbers

If you are calling from outside Australia and the country from which you are calling does not support 1300 numbers, the following options are available to you:

  • Email UQ Student Life at student.services@uq.edu.au and arrange a Skype meeting
  • Call UQ Student Services between 8am-7pm (M-F) or 10am-6pm (weekends) at +61 7 3365 1704
  • Call local crisis support line (external to UQ).